Terms of Use

The short version

This site, the free quiz and the free consultation are here to help you understand where your relationship is and whether Ray’s coaching is a good fit. They are not therapy, not a diagnosis and not emergency care. You can stop receiving emails or texts at any time, and nothing here commits you to buying anything.

1. Who we are

These terms are between you and Ray Rivers, trading as Relationship Remedy™, of 10015 Old Columbia Road, Columbia, Maryland 21046 (“Ray”, “we”, “us”). They apply to relationshipresultsnow.com and its pages, including start.relationshipresultsnow.com. By using the site, taking the quiz, booking a consultation or giving us your contact details, you agree to them. Contact: rayriverstherapy@gmail.com or (301) 220-6955.

2. What this site is, and what it is not

Ray holds a license as a Licensed Clinical Professional Counselor in Maryland, but the services offered through this site are relationship coaching and education. They are not psychotherapy, counseling in the clinical sense, or medical or psychiatric treatment. Using the site, taking the quiz or speaking with Ray on a free consultation does not create a therapist and patient relationship.

The Reconnection Map is a short questionnaire that gives general guidance based on your answers. It is not an assessment, a diagnosis or a prediction about your relationship, and a few answers cannot tell the whole story. The “one step for today” is a general suggestion, and you should use your own judgment about whether it is right and safe for you.

3. If you are not safe

This site is not for emergencies. If you or anyone else is in immediate danger, call 911. If you are thinking about harming yourself, call or text 988 to reach the Suicide and Crisis Lifeline. If you are experiencing abuse or feel unsafe in your relationship, you can call the National Domestic Violence Hotline at 1-800-799-7233 or text START to 88788. Couples coaching is not the right support while someone is unsafe, and Ray will say so if that is the situation.

4. The free consultation

The free 15-minute consultation is a private conversation to understand your situation and decide together whether the program is a good fit. It is not a therapy session and there is no obligation to buy anything. If you cannot make the time you booked, please reschedule or cancel using the link in your confirmation so the time can go to someone else.

5. Emails from Ray

If you tick the box to receive emails, you agree to receive Ray’s emails about relationships, his approach and his program. Every email includes a one-click unsubscribe link, and we act on it promptly. Emails that confirm a booking or deliver something you asked for, such as your Reconnection Map, may still be sent after you unsubscribe from marketing emails.

6. Text messages

If you tick the box to receive text messages, you agree to receive texts from Relationship Remedy at the number you gave us, including your map link, booking confirmations, appointment reminders and occasional follow-ups. Consent to receive texts is not a condition of any purchase.

• Message frequency varies. Most people receive only a few messages around their quiz and any booking.
• Message and data rates may apply, according to your mobile plan.
• Reply STOP at any time to stop receiving texts. You will receive one message confirming you have been unsubscribed.
• Reply HELP for help, or contact us using the details in section 1.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell or share your mobile number or text opt-in with third parties for their marketing. See the Privacy Policy.

7. The paid program

If you decide to enroll, the program is governed by the Client Services Agreement, which you will be asked to read before you pay. Where these terms and that agreement differ, the agreement applies to the program. Payments are processed by our payment provider, and card details never reach us.

8. No guarantee of results

Every relationship is different, and the outcome depends on many things outside anyone’s control, including the choices both partners make. We do not promise any particular result from the quiz, the consultation or the program. Reviews and stories on this site describe individual experiences and are not a promise that yours will be the same.

9. Using the site

Please use the site for its intended purpose. Do not try to interfere with it, collect other people’s information from it, or submit someone else’s details without their permission. Give us accurate contact details so we can reach you.

10. Ray’s materials

The text, the quiz, the Reconnection Map, videos and other materials on this site belong to Ray Rivers. You may use them for your own personal, non-commercial use. Please do not copy, sell or republish them without permission.

11. Other websites

The site may link to other services, such as the booking calendar, video platforms or payment pages. Those services have their own terms and privacy policies, and we are not responsible for their content.

12. Limitation of liability

The site and the free quiz are provided as they are, for general information. To the fullest extent allowed by law, Ray is not liable for any loss or damage arising from your use of the site, the quiz or the free consultation. Nothing in these terms limits liability that cannot be limited by law.

13. Changes and governing law

We may update these terms from time to time, and the version and date at the top will change when we do. These terms are governed by the laws of the State of Maryland.

14. Contact

Questions about these terms can go to rayriverstherapy@gmail.com or (301) 220-6955.